HOW LONG WILL MY ITEM TAKE TO BE DISPATCHED?
Apparel: 1-3 working days please refer to the shipping policy page for shipping times.
Stationery: 4 weeks
Knitted Items: 2-3 weeks
Please be aware this is subject to change particularly at busy times of the year.
UK - 1-3 business days.
Europe & America: 5-14 Business days
Rest of the World: 7-14 Business days.
If you need an item for a specific date we recommend tracked shipping. This is due to the possibility of packages being delayed through customs and may result in taking taking longer.
Customs checks and any holidays especially busy periods may affect your order reaching you and could take up to 20-30 working days - but do not panic! It still may take up to 30 working days regardless of this. (UK up to 14 before deemed lost in the post) please also note that refunds for lost items will not be issued until after this time. We cannot be held responsible for international items being held at customs or delayed through customs as we cannot control this.